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OrbitGrip
OrbitGrip
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Privacy Policy

Last updated: May 2026

1. Who We Are

OrbitGrip is a premium Starlink accessory retailer serving customers across the United States, European Union (Germany, Austria, Switzerland), and Spain. We are committed to protecting your privacy and ensuring compliance with global data protection regulations.

Data Controller

OrbitGrip
Email: [email protected]
Registered in Delaware, USA

This Privacy Policy applies to all personal data we collect through our website, email subscriptions, and business interactions. By using our services, you consent to our data practices as outlined below.

2. Data We Collect

Newsletter Subscriptions

When you subscribe to our newsletter, we collect:

Dealer Application & Contact Forms

When you submit our dealer application or contact forms (via Formspree), we collect:

Analytics Data

Through Google Analytics 4, we collect:

Analytics cookies are only enabled with your explicit consent via our cookie banner.

3. Cookies and Similar Technologies

We use cookies to improve your browsing experience and measure site performance.

Google Analytics 4 Cookies

Consent Cookie

localStorage

You can disable cookies in your browser settings. Declining analytics cookies will not affect your ability to use the site, but helps us improve.

4. Third-Party Data Processors

We use the following third-party services to process your data:

Formspree

Google Analytics 4

Stripe (Payment Processing)

Cloudflare

5. Your Data Rights

Under GDPR, CCPA, and similar regulations, you have the following rights:

Right to Access

You can request a copy of all personal data we hold about you.

Right to Rectification

You can request correction of inaccurate data.

Right to Erasure (Right to be Forgotten)

You can request deletion of your data, subject to legal obligations (e.g., billing records retained for accounting).

Right to Restrict Processing

You can limit how we use your data while we verify its accuracy.

Right to Data Portability

You can request your data in a portable format (e.g., CSV) to transfer to another service.

Right to Object

You can object to marketing communications and analytics at any time.

Right to Withdraw Consent

You can withdraw consent for cookies and newsletters via our cookie banner or by emailing [email protected].

To exercise any of these rights, email [email protected] with your request. We will respond within 30 days.

6. Legal Basis for Data Processing

We process your data under the following legal bases:

7. Data Retention

Newsletter Subscriptions

Retained until you unsubscribe. Upon unsubscribe, email is deleted from our mailing list.

Contact & Dealer Applications

Retained for 2 years unless we establish a business relationship (then retained per contract).

Analytics Data

Google Analytics data is automatically deleted after 14 months of inactivity.

Billing & Payment Records

Retained for 7 years to comply with US tax law (IRS). Payment card data is never stored by OrbitGrip.

Cookies

GA4 cookies expire after 2 years. Consent cookie (og_cookies) persists until cleared.

8. GDPR & CCPA Compliance

GDPR (European Users)

OrbitGrip complies with the General Data Protection Regulation (GDPR) and provides Data Processing Agreements upon request. EU residents have all rights outlined in Section 5 above.

CCPA (California Residents)

California residents have the right to know what personal information is collected, used, shared, and to delete and opt-out of the sale of personal information. OrbitGrip does not sell personal information to third parties.

Cookie Banner & Consent

When you first visit our site, a GDPR-compliant cookie banner appears at the bottom of the page. You must actively consent before analytics cookies are enabled. You can change your preference at any time via the banner.

9. Data Security

We implement industry-standard security measures:

However, no method of transmission over the internet is 100% secure. If you have security concerns, please contact us immediately at [email protected].

10. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of our site constitutes acceptance of the updated policy. For material changes, we will provide 30 days' notice.

11. Contact Us

For privacy inquiries, data requests, or to exercise your rights:

Email: [email protected]
Response time: Within 30 days

If you believe your data rights have been violated, you also have the right to lodge a complaint with your local data protection authority.